Customer Experience Team

Whether customers will choose to continue to shop with you or competitors depends mostly on post-purchase experience he has had with your brand. Brand your e-commerce post-purchase experience and differentiate to win

Once the market growth flattens outs, increasing market share locally won't come from the growing total market and at the expense of the traditional brick-and-mortar retailers, but from taking away market share from other e-commerce players

Who we are What we do Why we do it
An Amsterdam based management consultancy, digital solutions and marketing support service provider which specialises in internal enablement of brand marketing, creative and e-commerce teams.
We help brand organisations align on the inside so they can win on the outside. We optimise brand functional strategy execution through digital. Solution and service verticals include brand marketing, e-commerce and in-house creative operations excellence as well as premium digital brand content production and data analytics resources.
We believe the promise of digital is simplicity not complexity. We believe that digitally enabled professionals are the ones who turn an opportunity of digital into a success of digital. We believe we can help them unlock the promise of digital by providing ongoing strategic consulting support, scalable technology platform solutions, remote talent solutions / services for functional execution excellence.

Flagship clients

brand digital wholesale. com team / brand creative team / digital supply chain team

in-house marketing / creative agency

in-house creative agency / HBO Max EMEA CS / marketing department teams (11 teams) / WarnerBros IT team

CRM / Internal Comms team

media / integrated marketing / UGC / creative / local marketing team

European D2C eCommerce Team

Testimonials

"With the AS Monaco brand being exposed to numerous audiences across its versatile digital properties, we identified the need to create a dedicated landing page for a specific match to ensure engagement & conversion of a specific targeted audience. Not only did the SO DIGITAL team help us develop a unique and engaging content destination, it provided powerful insights into our fans and their optimal conversion path."

Bruno Scropeta

Marketing and Communication Director at AS Monaco FC

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