Those who understand that for retailers with very similar product assortment and pricing, customer satisfaction and true loyalty that extends beyond discount driven shopping incentives is built on the brand infused shopping experience which provides both customer value and unique differentiators.

Driven by huge investments by e-commerce leaders such as Amazon and CPG retailers customers expectations are being reshaped towards purchase fulfilment standards unattainable by majority of other brands and e-commerce players. Brand driven and customer valued post-purchase experiences are the only antidote available.

With yearly subscription, clients get access to benchmarked country data sets, while also being able to create reports on the platform itself to drive focused learning insights. Reporting module enables comparison of markets, retailers, data points and across completed benchmarks to discover trends.

Infusing brand values into selected elements of post-purchase experience where you can outcompete the market you are taking ownership of that experience in minds of the consumers. Whether it's delivering at night-time or in scented boxes you are tying this feature to your brand. You get to create own rules, and not play to others where you can't win.

Once you gain access to the platform through subscription packages, you can use it during the period of one calendar year, after which your subscription and access to the refreshed dataset will have to be renewed. During this period client designated users have an unlimited access to the data and are able to continuously create reports of their choosing.

In case a client wants to tailor the research so it is more focused on his particular industry and contain additional question sets, standard pricing will be augmented depending on the size and the scope of changes and markets that are researched just for this client. On average tailoring of research criteria (scorecard or industry) entails +30% per each segment.